Tips and Tricks - Report Lost or Stolen Device or Badge

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If your City issued equipment is lost or stolen, please contact the appropriate City Department immediately so appropriate action can be taken.

City Issued Device

Contact IT if a city issued device has been lost, stolen or damaged:

City Access Badge

Report lost and damaged badges immediately to your Supervisor. Supervisors should contact General Services for deactivation and replacement.

General Services can be reached at 512-671-2890.

Tips to Prevent Lost or Stolen Device

  • Avoid leaving City issued equipment in the car. If you must leave equipment in a vehicle unattended, place it in the trunk or somewhere out of sight.
  • Do not leave City issued equipment unattended in public places, such as restaurants, airports, and hotels.
  • Avoid storing passwords and pin numbers with your device.
  • Ensure that the device is configured to auto-lock and requires a password to login and access data.

 

 

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