MFA - Configure with Microsoft Authenticator App

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Our goal is to strengthen the security of your Office 365 account by enabling multi-factor authentication (MFA) with 2-step verification. MFA is a method of authentication that requires the person seeking access to data to be able to verify their identity in at least two ways. In general, it is two out of these three methods:

  • Something you know – a password
  • Something you have – a hardware token such as a mobile phone
  • Something you are – biometrics such as iris scan, fingerprint, or facial recognition

**Important**: You may be prompted to use MFA for different Office products such as Outlook, Skype, OneDrive, or Outlook Web Access (OWA). Anytime you change your password, or you log onto a computer that you have not logged into before, you will be prompted to enter the verification code to allow access.

 

Configuring 2-Step Verification

1) Open a web browser and click this link http://mail.roundrocktexas.gov.

2) Complete sign in by entering your full email address and computer password as normal.

  • Click “Signin”

  • Click “Next” to this security prompt.

 

3) Select Mobile App from the drop-down box 

  • Choose 'Receive notifications for verification's'.
  • Click Set up

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  4) Wait for the browser to display a QR code. You should see a window on your computer that looks like the below.

*STOP* At this point you will need to install the Microsoft Authenticator app on your cell phone. Click here on How to install the Authenticator App

 

5) Click Next on the QR configuration box on your computer

  • Wait until the web browser shows that the ‘Mobile app has been configured for notifications and verification codes.
  • Click Next

6) You will receive your first Authenticator notification on your phone. Tap Approve (You may need to open the app to do so)

 

7) On the computer, click Next and add your cell number for Additional Security Verification {**Do Not Use Your Desk phone**)

  • Click Next and Done.

 

8) You will be prompted to 'Approve sign in request'.

  • If this is a device you trust, check ‘Don’t ask again for 60 days' first.
  • Tap Approve on your phone (You may need to open the app to do so)

 

9) Lastly, you may be prompted to “Stay signed in?” This will reduce the number of times you are asked to sign in to other Microsoft apps on your

  • If this is not a shared computer, check “Don’t show this again” first and Yes. Otherwise select No

 If you have completed step 9, you have successfully setup your MFA (multi-factor authentication)

 

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