This article will demonstrate setting up VPN access on an iPad. Once you are connected via VPN, it is possible to use the Remote Desktop Client to remote into a desktop or laptop computer on the city network.
First, create a support ticket requesting the IT Department to add you to the VPN and Remote Desktop Security Groups.
From the App Store, install the FortiClient VPN.
Open the app and ensure you are on the VPN screen.
Click Add Configuration
Enter the following information, as shown below:
User: Your user name (this is the same user name used to log in to a computer)
Click the back arrow to return to the home screen.
To turn on the VPN connection, click the toggle switch on the VPN line. Finally, enter your password (this is the same password used to log in to a computer). The Status field will say Connected once you have established a connection.